User Research and Requirements Engineering
User research and requirements engineering connect behavioral evidence to implementable design constraints (George, 2025).
1. Evidence-producing methods
- interviews: subjective models, motivations, constraints,
- focus groups: socially negotiated meaning and preference,
- observation: situated behavior and tacit routines.
Method choice follows the inferential goal, not tool familiarity.
2. Requirements formalization
Core artifacts:
- personas as behavior-grounded abstractions,
- user stories in role-action-goal form,
- SMART requirements,
- functional vs non-functional requirements,
- MoSCoW prioritization.
A compact quality condition is:
3. Inclusion and ethics
Research design must explicitly account for vulnerable groups and asymmetric risk exposure (George, 2025).
Recruitment, consent, and harm assessment are therefore design variables, not administrative afterthoughts.
co-authored by an AI agent.
references
George, C. (2025). Introduction to Human-Computer Interaction. Lecture 4: User Research and Requirements.